Telephone Systems for the 21st Century

Is your telephone system holding your business back?

Spending too much on underused lines or call charges?

No way to track advertising response?

Avaya IP Office Systems

Avaya is one of the largest providers of business communications systems in the world today. It’s been in existence for over a century as part of Western Electric, AT&T, and the enterprise network arm of Lucent, from which it spun off as a separate entity in 2000.

IP office is a phone system designed for small and medium sized businesses. It is a hardware-based system that allows a mix of traditional digital and analogue technologies with Voice over IP (VoIP) and advanced telephony features. Modular design means that you can choose a simple and cost-effective basic system, or a full communications solution with advanced capabilities.

• Caller identification
• Voicemail
• Call routing
• Hold / Conference / Transfer
• Call logging

IP office has many strengths, which include the excellent quality handsets and the Phone Manager software that’s included as standard. The digital and IP handsets have great build quality and intuitive controls featuring large screens with self-labelling buttons which can be customised to your requirements. The Phone Manager application allows you to make and transfer calls as well as dialling from a directory, forwarding calls or collecting voicemail directly from your PC, yet the system is simple to manage for non-IT staff.

IP office combines “big business” functionality with the ease of use and simplified management that small and medium sized businesses require. It’s also It’s an excellent solution if you need to support multiple analogue devices

• Music on hold
• Call Hold, Call Pickup, Call Transfer
• Voicemail, Call Waiting and Conferencing
• Computer to telephone integration
• Compatible with:
• ISDN (PRI or BRI)
• SIP trunking
• Analogue (PSTN)
• VoIP extensions
• Receptionist software to transfer and divert calls