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Avoiding phone scammers

Avoiding phone scammers

Simple tips to avoid phone scams – think about sharing with older relatives who are most often targeted:
 
  • Always check out callers, especially cold callers who claim to be Microsoft, your telephony provider or internet service provider – it’s 99.9% certain they aren’t who they say they are.
  • Legitimate organisations will encourage you to call back via a number you’ve obtained from a trustworthy source. Remember to hang up and wait a few minutes before calling out – this stops them keeping the line open and always check for a dial tone for dialling the number
  • Do not assume that the number displayed on your phone is accurate, these can be spoofed, leading you to believe that the caller is in the UK or from a trusted organisation.
  • Don’t call phone numbers on pop-up messages which indicate there is a problem with your computer.
  • If you search for a number, don’t use a number from the advertising area – bad actors can pay to be listed there, you need to check the normal, organic details.